Shipment Policy for Winsglasni.com

Effective Date: January 8, 2025

At Winsglasni.com, we strive to ensure that your products are delivered in a timely and secure manner. This Shipment Policy outlines the terms and conditions related to shipping and delivery for all orders placed on our website. Please review the policy carefully before completing your order.

1. Shipping Methods and Delivery Times

We offer a variety of shipping methods to ensure your order is delivered as quickly and efficiently as possible. The available shipping methods and estimated delivery times will be displayed at checkout.

  • Standard Shipping: Delivery typically within 5-7 business days.
  • Expedited Shipping: Delivery typically within 2-3 business days.
  • Overnight Shipping: Next-day delivery (available for orders placed before 12:00 PM local time).

Please note that delivery times are estimates and may vary due to factors such as weather, carrier delays, and other unforeseen circumstances.

2. Shipping Charges

  • Shipping Fees: Shipping charges are calculated at checkout based on the selected shipping method and the delivery address. The applicable shipping fees will be displayed before you complete your order.
  • Free Shipping: Winsglasni.com may offer promotions such as free shipping on certain orders or for orders over a specific amount. Please check the terms of each promotion at checkout.
  • International Shipping: We currently offer shipping to select international destinations. Additional shipping charges may apply to international orders, and you will be responsible for any applicable customs fees, taxes, or duties imposed by the destination country.

3. Order Processing and Handling

  • Order Processing: Once your payment has been successfully processed, we will begin preparing your order for shipment. Our goal is to process orders within 1-2 business days. However, processing times may vary depending on product availability and order volume.
  • Order Confirmation: After placing your order, you will receive an order confirmation email with the details of your purchase. Once your order has been shipped, you will receive a separate email with tracking information.

4. Shipping Restrictions

  • Address Accuracy: It is your responsibility to provide accurate and complete shipping information when placing your order. Please verify your shipping address during checkout to avoid delays or delivery issues. Winsglasni.com is not responsible for delays or failed deliveries due to incorrect or incomplete shipping addresses.
  • Shipping to PO Boxes: We may ship to PO Boxes, depending on the carrier and the selected shipping method. Please ensure that the PO Box address is correct and valid for delivery.
  • Shipping Destinations: Winsglasni.com currently ships to the United States and select international locations. If we do not ship to your location, you will be notified before completing your order.

5. Shipping Delays

While we make every effort to ensure timely deliveries, there may be instances where delays occur due to factors outside of our control. These factors may include:

  • Severe weather conditions
  • Carrier delays or issues
  • Customs processing (for international orders)
  • Product shortages or high order volumes

If a shipping delay occurs, we will notify you as soon as possible and provide updated tracking information when available.

6. Tracking Your Order

Once your order has been shipped, we will send you a tracking number via email. You can use this tracking number to monitor the progress of your shipment directly through the carrier’s website. Please allow up to 24 hours for tracking information to be updated after shipment.

7. Delivery Issues

  • Missing or Lost Packages: If your package is missing or has not been delivered within the expected timeframe, please contact us immediately. We will work with the carrier to track the package and resolve the issue. Winsglasni.com is not responsible for packages lost or delayed due to errors made by the carrier, but we will do our best to assist you.
  • Damaged Items: If your item arrives damaged, please contact us immediately at info@winsglasni.com or call (989) 732-1269. You may be required to provide photographs of the damaged product and packaging in order to process your claim. If the damage is verified, we will offer a replacement or refund based on our Refund and Returns Policy.

8. International Shipping

  • International Orders: Winsglasni.com offers international shipping to select countries. When ordering from outside the United States, you agree to pay any applicable shipping fees, duties, and taxes imposed by your country. These fees are not included in the price of the item and will be calculated at checkout.
  • Customs Fees: You are responsible for any customs duties, taxes, or fees that may be incurred upon delivery. Please be aware that customs regulations vary by country, and additional delays may occur as your order goes through customs.

9. Order Changes and Cancellations

Once an order has been placed and payment has been processed, it enters our system for fulfillment. Orders can be canceled or modified only if they have not yet been processed or shipped. If you wish to modify or cancel your order, please contact our customer service team immediately at info@winsglasni.com or (989) 732-1269. Once the order has been shipped, you will need to follow our Refund and Returns Policy for returns.

10. Contact Information

If you have any questions or concerns regarding this Shipment Policy or the status of your order, please contact our customer service team:

We are committed to providing you with excellent service and will do our best to assist you with any shipment-related inquiries.